Returns & Exchanges
At Momcozy, we want you and your little one to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing